Quality Care &
Appointment Policy
It is our continuous commitment to provide your child with the highest quality of care. We take pride in educating our patients and parents about maintaining proper oral hygiene that will promote a healthy, confident smile to last a life time.
We request that you notify our office with at least 2 business days notice for any canceled or rescheduled appointments. We fully understand that a child may become ill without much warning or you may have a last-minute emergency. After the third late notice cancellation, your account will be charged $75 per child, for check-up appointment, or $100 per child for filling appointment. Any no shows will be an automatic $$75/ child for check-up appointment or $100/child for filling appointment.
Dr. Chen is a skillful clinician and a well-respected educator. He served as co–director of General Practice Dental Residency program at Rochester General Hospital, before he committed full time to pediatric dentistry.